Community Policies/Master Lease Addendum

1. Preface

This Master Lease Addendum contains community rules, regulations, and/or policies that are incorporated into and part of your Rental Agreement. They apply to you and your occupants, guests, and invitees. Use of “we”, “us”, and “our” in this Addendum refers collectively to the owner of the community and the owner’s authorized agents/representatives, and/or your Synergy Global Housing Representative. Violation of any provision of this Addendum may result in termination of your right of possession and/or your Rental Agreement. The community rules, regulations, and/or policies in this Addendum may be added to, amended or repealed at any time in accordance with your Rental Agreement. This Addendum is intended to supplement your Rental Agreement. To the extent there is any inconsistency between this Addendum and the Rental Agreement, the provisions of the Rental Agreement control.

2. No Reliance on Security Devices or Measures       

You acknowledge that cameras may be installed at some or all the gates and in various common areas throughout the community. If cameras are installed, these areas may be recorded. Cameras, if installed, are for the sole purpose of protecting real and personal property. Such cameras are not intended to protect, monitor, provide security for, or give a sense of security to you or any occupant or guest. You acknowledge that, given the limited purpose for which cameras may be installed or used, we have no obligation to cause such cameras to be monitored.  We have no obligation to preserve or make available the contents of any recordings to you or others.

3. Entry Devices      

In the event your community requires an entry device, the following policies apply.

  1. Access Card, Remote or Key Fob: You and each occupant if you request, will receive at least one controlled access device of our choice. Additional devices may be available for an additional fee.
  2. Damaged, Lost or Unreturned Cards, Remotes, or Fobs: If a controlled access device is lost, misplaced, stolen damaged, or not returned at termination of this Agreement, a fee will be assessed for each device replacement.
  3. Duplicate Lost or Unreturned Keys: A fee will be assessed for each duplicate, lost or unreturned key.
  4. Re-keying Lock: Should the apartment home, storage, mailbox, and/or garage locks need to be re-keyed due to loss of key or for any other reason, a re-keying fee may be assessed. Fee will be due prior to the locks being changed.
  5. After Hours Lock Outs: If you are locked out of your apartment home after office hours, you must contact Synergy Global Housing. Locksmith fees or Lockout fees may apply.
  6. Lock Outs During Office Hours: If you are locked out of your apartment home during business hours, ontact Synergy Global Housing. A picture I.D. may be required to gain access to your apartment home.

4. Patios / Balconies / Private Yards

In the event your community has patios, balconies, or private yards, the following policies apply.

Items Prohibited

  • Combustible Materials
  • Flags
  • Furniture designed Indoor Use
  • Combustible Materials
  • Firewood
  • Charcoal & Gas Grills
  • Bicycles hung from ceilings or walls
  • Unsightly or Heavy Items
  • Propane Tanks
  • Laundry
  • Motorcycles
  • Automobile Tires, Parts, Equipment
  • Laundry Signs
    • Resident Responsible for Private Yard:
      In the event your apartment home has a private yard and you are responsible for maintenance of the yard, maintenance will include, but not be limited to, mowing, edging, shrub trimming, watering, debris removal, weeding, etc. You agree to maintain the landscaping in a healthy condition (free of weeds, holes, fungus/parasites, pet feces, trash, debris and consistent color in sod, etc.).  If your private yard is not maintained to the community standards, we have the right to maintain it and charge our actual cost each time maintenance is required. Upon move-out, we can deduct any amounts owed for damage to the private yard which exceed ordinary wear and tear from the security deposit as allowable under the Rental Agreement.
    • Community Landscaper Utilized for Private Yard:
      In the event your apartment home has a private yard and your community landscaper maintains the private yard, there may be an additional monthly fee required.  You are still responsible for maintaining the landscaping in a healthy condition (free of weeds, holes, fungus/parasites, pet feces, trash, debris and consistent color in sod, regular watering, etc.). You agree to provide access so that routine yard management maintenance can occur.  If your private yard is not maintained to the community standards, we have the right to maintain it and charge our actual cost each time maintenance is required. Upon move-out, we can deduct any amounts owed for damage to the private yard which exceed ordinary wear and tear from the security deposit paid as allowable under the Rental Agreement.

5. Gardens     

In the event your community has a garden for the enjoyment of all residents, the following policies apply.

  1. Unless otherwise posted, the hours are from dawn to dusk.
  2. Use at your own risk. In case of emergency, call 911.
  3. You agree to plant the garden plot within two weeks of being assigned a designated area.
  4. You agree to maintain the designated plot and to keep plants within the assigned/designated area.
  5. We encourage an organic gardening program. Use of pesticides, herbicides, and insecticides made from synthetic materials as well as use of chemical fertilizers are not advisable.  Slug bait is permitted only when used in enclosed containers, which must be removed from the site after use. Use of raw human and/or animal waste is not allowed due to environmental and health concerns. Fully composted manures, such as steer and chicken manure, are allowed.
  6. No illegal plants may be grown, including but not limited to any plant listed by the state agencies and weed control board as noxious weeds.
  7. Only water your assigned garden plot.
  8. Maintain healthy plants and remove dead plants in a timely manner (not to exceed one-week duration).
  9. Materials other than plants are prohibited, except items that assist in growth.
  10. All tools provided by us must remain in designated areas. We are not responsible for injuries due to the use of tools. If you need any additional tools, they are your responsibility.
  11. Debris after planting, any remaining soil, fertilizer, etc. must be swept immediately.
  12. Garden plots will expire with your lease and may be renewed at the time of lease renewal. If you decide not to renew usage, the plot must be cleaned out and left in the original condition. Renewal is not guaranteed.
  13. We are not responsible for lost, stolen, or damaged plants or other items.
  14. Please be respectful of the neighbors who live around the gardens. No smoking, noise disturbances, or horseplay is allowed.
  15. Animals are not allowed in the garden plot areas, except assistance animals.

 6. Inside or Near the Apartment Home                

  • Notice of Entry:
    Synergy reserves the right to enter the apartment within 24 hours-notice or in the event of a maintenance emergency as defined in the Rules and Regulations.
  • Condition of the Premises and Alterations:
    You accept the apartment fixtures, and furniture as is, except for conditions materially affecting the health or safety of ordinary persons. You must use customary diligence in maintaining the apartment and not damaging or littering the common areas. Unless authorized by statute or by us in writing, you must not perform any repairs, painting, wallpapering, carpeting, electrical changes, or otherwise alter our property. No holes or stickers are allowed inside or outside the apartment. No water furniture, washing machines, additional phone or TV-cable outlets, alarm systems, or lock changes, additions, or rekeying is permitted unless statutorily allowed or we've consented in writing. You may install a satellite dish or antenna provided you sign our satellite dish or antenna lease addendum which complies with reasonable restrictions allowed by federal law. You agree not to alter, damage, or remove our property, including alarm systems, smoke detectors, furniture, telephone and cable TV wiring, screens, locks, and security devices, nor to construct any additional non-structural walls, or make any changes to existing non-structural walls, in the apartment.
  •  Windows and Doors:
    Any window treatment installed by you shall present a uniform appearance with the exterior of the building. The use of foil and other similar materials, on windows is strictly prohibited. You will not obstruct any windows or doors.
  •  Welcome Mats and Heavy Items:
    You may place a welcome mat in front of your entry door subject to our approval. Rugs or carpet remnants are not permitted. You shall not place any unusually heavy objects on the floor of the Premises, such as pool tables, waterbeds, etc. without our prior written permission. You will not obstruct any doorways, stairs, entry passages, breezeways, courtyards, or halls of the community.
  •  Soliciting:
    Soliciting is not permitted in the community. Unless allowed by law or following our prior written permission, you shall not distribute, post, or hang any signs, flyers, advertisements, or notices in any portion of the community.
  •  Fireplace:
    In the event your apartment home has a fireplace, you agree to use the fireplace for the intended purpose and at your own risk. Never use flammable liquids to start fires and never burn anything other than seasoned firewood. Clean your hearth of any flammable materials. Do not attempt to clean the inside of the chimney. Report maintenance needs to us immediately. Use a mesh screen and leave glass doors open when burning fires. If applicable, open the flue/damper before lighting a fire. Close the flue/damper only when the fire is completely out, the smoke has ceased to rise, and the wood is cool. Never leave a fire unattended. Put all fires out completely before going to bed or leaving the apartment home.
  • Furniture, Televisions, Appliances:
    In the event your apartment home has furniture, televisions, and/or appliances included, you agree to maintain them in a clean condition, reasonable wear and tear excepted. Removal of these items is not allowed. You will pay the cost to repair, replace, or clean the furniture, televisions, and/or appliances.
  • Wires and Personal Items Outside the Home:
    No radio, television other wires are permitted on any external part of the apartment home. You shall not store personal items in the outside walkways, breezeways or under stairs.

7. Odors                                 

You, your occupants, guests, and invitees acknowledge that we cannot prevent odors in and around your apartment home and community.

  • Resident Responsibilities:
    If you create odors, you shall provide proper ventilation, so you do not disturb or cause inconvenience to others.
  • Removal of Odors:
    If the carpet, walls, A/C ducts, or other items in the apartment home retain odors due to your use or surrounding residents complain about the odors, you will be responsible for the cost for removing unwanted smells and odors.

8. Parking and Vehicles               

In the event your community has parking for residents, the following policies apply. Guests must park in guest parking only.

  1. Speed Limit: Unless otherwise posted, the speed limit is ten (10) miles per hour.
    1. Posted Signs: You are responsible for following all posted signs including height restrictions, mounted mirrors, and traffic control devices.
    1. Unassigned Parking: In the event parking at your community is unassigned, you can park on a first-come, first-serve basis, except in designated areas. Parking spaces are not guaranteed.
    1. Assigned Parking: In the event parking at your community is assigned, you must park only in your assigned space.
    1. Limitation of Vehicles: We will advise you if your community has a limitation on the number of vehicles allowed.
    1. Restricted Vehicles: Unless specifically allowed in designated areas, including carports and/or garages, the following are not allowed: campers, trailers, boats, buses, large trucks, commercial vehicles, mobile homes, trailers, recreational vehicles and equipment. Violators will be towed away without notice at the vehicle/equipment owner's expense.
    1. No Vehicle Repairs: Automobile repair work is not allowed on the community. Washing vehicles is not allowed unless there is a designated car care facility.
    1. Vehicle Insurance: All vehicles will be parked at your own or the vehicle’s owner’s risk, and you will maintain proper insurance on your vehicles.
    1. No Loitering or Recreational Activities: You, your occupants, guests, and invitees may not engage in the following activities in parking areas: loitering (standing or waiting around), recreational activities, or disrupting the flow of traffic.
    • Improperly parked, non-operable, abandoned, or unauthorized vehicles or equipment are not permitted in the community and may be removed by us at your expense or the expense of any other person owning same, for storage or public or private sale, at our option with no right of recourse against us. The definition of improperly parked, non-operable, abandoned, or unauthorized vehicles or equipment shall be liberally construed in our favor. In addition, but not limited to their generally accepted definitions, “improperly parked”, “non-operable”, “abandoned”, and “unauthorized” shall also mean vehicles or equipment which: (1) Are noxious, offensive, unsightly, unpleasant or unkempt such as could reasonably affect the appearance or rental marketability of the community or such as could reasonably cause embarrassment, discomfort, annoyance, or nuisance to us or other residents; (2) Are not displaying any required hangtag, decal, or other identifier provided by us; (3) Are left unattended for a period of not less than thirty (30) days without anyone having claimed ownership of it.

9. Parking Tags/Stickers             

In the event your community requires parking tags/stickers, the parking tag/sticker must be visibly displayed either on the rear-view mirror or taped next to the vehicle registration. We are not responsible for damage to tint or glass due to the sticker. The vehicle can be towed without notice at the vehicle owner’s expense in accordance with state law.

  1. You agree to advise your guests and invitees to park in the designated guest parking spaces only.
  2. If your sticker/tag is lost, stolen, damaged, or not returned upon move-out, a replacement fee will be assessed to your account.

10. Animals       

  1. Assistance Animals: Assistance animals required pursuant to a disability-related need are welcome. Assistance animals must be disclosed to and approved by us. The appropriate reasonable accommodation process will apply.
  1. Pet Policies: No animals of any kind are permitted in your apartment or the community without our prior written consent. In the event your community allows pets, the following policies apply.
  1. All dogs and other pets must be kept on a leash at all times when taken out of the apartment.  You must use the service elevator (when possible) to enter and exit the building with your pet. Dogs must be curbed away from the front of the building and are not permitted on any grass or garden plot, roof, fitness room, laundry room or rooftop.
    1. Number of Pets allowed: You may not exceed the maximum number of pets permitted by your community.
    1. Weight Limits: Pets shall not exceed your community’s weight limit.
    1. Restricted Breeds and Prohibited Dogs: The following breeds are generally not permitted at the community: Rottweiler, Doberman Pinscher, Pit Bull Terrier/Staffordshire Terrier, Chow, Presa Canarios, Akita, Alaskan Malamutes, Wolf-Hybrid, or any mix thereof. Specific communities may have additional breed restrictions. In addition, we prohibit any dog with a history of biting, injuring any person or animal, or damaging property.
    1. Determination of Breed: Regardless of your representation as to the breed or classification of any animal, you agree that we shall make the final determination as to the breed or classification of your pet or animal in our sole and absolute discretion. Restricted Breeds shall have the broadest possible meaning, and includes, but is not limited to, any animal displaying physical traits or characteristics of any restricted breed animal, whether by observation or by standards established by the American Kennel Club, or other applicable association, or defined by any law, statute, or ordinance. If applicable, a canine DNA test may be requested at your expense.
    1. Cats: Cats must be spayed or neutered.
    1. Animals Not Allowed in Amenities: Animals, except Assistance Animals, are not permitted in the pool, pool area, or community amenity areas such as the business and fitness centers. No animals will be allowed in the pool or spa water.
    1. No Staking Animals: Animals may not be tied to any fixed object anywhere outside the dwelling units, except in fenced yards (if any) for your exclusive use.
    1. Aquariums: Aquariums up to 20 gallons are allowed without a pet deposit or fee. Aquariums over 20 gallons may require a pet deposit or fee in addition to proof of renter’s insurance.
    1. Secure Animals During Service Requests and Housekeeping: Remove animals or place them in a room behind a closed door or kennel/crate with notification to us.

11. Trash Removal and Disposal        

  1. Curbside Pick Up: In the event your community offers curbside trash pick-up, contact us for the scheduled days and times of pick-up. You agree not to leave any trash out on days that are not scheduled for pick-up. We reserve the right to remove curbside trash pick-up service upon written notice to you of the change.
  2. No Curbside Pick Up: In the event your community does not offer curbside trash pick-up, you shall dispose of your bagged and tied trash inside the compactor/dumpster facility as instructed by us or by the sign near the compactor/dumpster.
  3. Trash Chutes: In the event your community has trash chutes, contact us for the scheduled hours of operation. Securely tied, kitchen-sized bags are required. No loose items can be put in the trash chute. Do not use the chute for recycling. No boxes or large trash can be placed in the chutes. Contact us for details or questions regarding the use of the trash chutes.
  4. Recycling: In the event recycling is offered at your community, you are responsible for complying with all recycling regulations
  5. Potential Charges: You may be charged for any trash left outside your apartment home or in breezeways. Please contact us if you require further instruction regarding proper disposal of garbage with the compactors, dumpsters, or chutes.
  6. No Litter: Do not leave cigarette butts or other trash near or around patios/balconies, under windows, or near entry doors. We reserve the right to assess a fine per incident.
  7. No Furniture as Trash: No furniture may be left for trash removal.
  8. Dumpster Use for Residents Only: Only you and your occupants are permitted to use the dumpster/compactor.
  9. No Dumpster Diving: Do not retrieve items from the dumpster. Digging or scavenging is prohibited.
  10. General: Please break down empty boxes. Keep the area clean and litter free. If applicable, close the lid after use.
  11. No Parking in Front of Dumpster: Parking in front of the dumpster/compactor is not allowed.
  12. Prohibited Items: You understand that you cannot place the following items in or around the trash dumpster or compactor: propane tanks, flammable or toxic materials, furniture, bedding, appliances, auto batteries, tires, and oil/petroleum products.

12. Pest Control                             

  1. Extermination: Unless prohibited by statute or otherwise stated in your Rental Agreement, we may have extermination operations conducted in the apartment home several times a year and as needed to prevent insect infestation. If pest control services are necessary as a result of tenants neglect to maintain proper levels of cleanliness, you may be required to pay for such services
  1. Preparations for Extermination: If the apartment home is not prepared for a scheduled treatment date, we will reschedule treatment at your expense. You agree to perform the tasks necessary to prepare the apartment home for extermination, including:
    1. removing people sensitive to the extermination treatment from the apartment home;
    1. removing animals or placing them in bedrooms with notification to us;
    1. removing animal food bowls;
    1. removing all food, utensils, glasses, and dishes and food containers from countertops and floors;
    1. removing chain locks or other obstructions on the day of service;
    1. removing contents from shelves, cabinets, and floors where pests have been seen;
    1. cleaning all cabinets, drawers, and closets in kitchen and pantry; and
    1. refraining from wiping out cabinets after the treatment.
  1. Notify Us of Health Issues:
    You are solely responsible for notifying us in writing prior to extermination of any anticipated health or other concerns related to extermination and the use of pesticides.
  1. Your Responsibilities:
    To reduce the possibility of pests, you shall:

a) store all food in sealed containers

b) not leave food or dirty dishes out

c) empty all cans and bottles and rinse them with water

d) immediately dispose of unused paper grocery sacks

e) sweep and mop the kitchen regularly

f) vacuum carpets frequently to remove crumbs and other food particles

g) remove trash immediately

h) not put wet garbage in the trash

i) use the garbage disposal if available

j) not leave windows or doors open allowing pests to enter

k) comply with any instructions/protocol from the extermination company.

13. Packages / Deliveries        

In the event your community accepts packages for residents we do so in our sole discretion and the following policies apply:

  1. We will only accept packages from a commercial delivery service (UPS, Federal Express, etc.) and United States Postal Service. We will not accept any package shipped COD or having postage due.
    1. In the event your community offers a package locker system, couriers will make all deliveries exclusively through the locker system. Refer to your community for the locker location name to be placed on address delivery label(s), which will instruct couriers of proper delivery.
    1. We will not be responsible or liable for any lost or stolen deliveries which we sign for or accept. While your deliveries are in our possession, both during and after office hours, your deliveries are not secured.
    1. Pick up your deliveries within 48 hours. If you do not pick up your delivery within 48 hours, we reserve the right to return to sender.
    1. Occasionally the number of deliveries may become too great or too cumbersome; therefore, we reserve the right at all times to refuse deliveries.
    1. Deliveries or service requiring entrance into your apartment home by anyone other than us will be allowed only with your prior written permission.
    1. We are not responsible for articles or parcels left at your door or in the office by delivery services.
    1. We will not be available after hours to allow you access to your deliveries. You must pick up your packages during regular office hours.
    1. You shall not have perishable goods delivered to the office unless your community has approved such delivery in advance or offers refrigerated lockers.
    1. We may not accept packages that are over 25 pounds or larger than 2’x2’x2’.
    1. You may be required to present a photo ID and/or signature when picking up a package.

14. Maintenance Emergencies

Service requests will be handled after office hours if they are emergencies. We define emergencies as the following:

  1. Electrical or gas failure of any nature
  2. Broken or non-working exterior doors, locks, windows[LV1]  in ground level apartments
  3. Malfunctioning access gates that are locked and will not open
  4. No heat (when outside temperature is below 60 degrees)
  5. No air conditioning (when outside temperature is above 85 degrees)
  6. No water
  7. Overflowing toilet
  8. Flooding
  9. Broken pipes
  10. Fire (call 911 immediately)
  11. After business hours, emergency service requests can be reported by calling the office. The on-duty service technician will be notified and will respond as quickly as possible.
  12. Synergy reserves the right to enter the apartment in the event of a maintenance emergency as defined above.

   15. Amenities / Facilities         

  1. Swimming Pool
    1. BBQ Grill /Fire Pit
    1. Spa or Hot Tub
    1. Club Room
    1. Dog Park/Spa/Dog Wash
    1. Sports Court
    1. Car Cleaning Facility
    1. Game Room/Theater
    1. Laundry Room
    1. Bike Room
    1. Tanning Facilities
    1. Sauna
    1. Business Center
    1. Fitness Facilities
    1. Golf Simulator
    1. Video Library
    1. Nature/Hiking Trail
    1. Playground
    1. Roof Top Deck
    1. Storage room

In the event that your community hosts any of the above or other amenities, the following apply:

  • In an emergency, call 911
    • Attendants are not provided
    • Use amenities at your own risk
    • Comply with posted signs
    • Use equipment in the manner it is intended
    • Do not destroy any equipment/amenity
    • Report any equipment needing repair or vandalism
    • Do not remove any equipment
    • Wear appropriate attire
    • Be mindful of others when using amenities and limit time as necessary
    • Only two guests are allowed and must be accompanied by you
    • We are not responsible for accidents, injuries, or lost, stolen, damaged, or misplaced items
    • You agree to hold us harmless from any and all claims, damages, or expenses related to the use of amenities

16. Amenity / Facility Safety-Related Restrictions                 

16.1 Safety-Related Restrictions: Our community contains amenities/facilities that are intended to enhance the living experience for you and your occupants. You agree that, for safety-related reasons, certain amenities/facilities may require restrictions on use. You agree to abide by posted signs. You further agree that you, your occupants or guests will be supervised, as needed, by someone possessing the proper skills to supervise the particular activity at the amenities/facilities.

16.2 Residents Shall Exercise Their Own Prudent Judgment: You, occupants and guests are advised to exercise their own prudent judgment with respect to the unsupervised use of the facilities located throughout the community. By establishing safety-related use restrictions, we are not in any manner representing, guaranteeing or ensuring the safety of any persons when participating in the activities or using the facilities of the community with or without supervision.

17. Swimming Pool and Spa / Hot Tub              

In the event your community has a pool and/or hot tub for the enjoyment of all residents, the following policies apply. Please follow posted signage.

  1. We do not provide, at any time, safety or supervisory personnel at the pools, hot tubs, spas, or any other common area. LIFEGUARDS ARE NOT PROVIDED. SWIM AT YOUR OWN RISK. FOR YOUR SAFETY, DO NOT SWIM ALONE.
    1. No diving. Diving may result in injury or death.
    1. We cannot and do not assure, guarantee or warrant your safety.
    1. Assistance animals are allowed in the pool area if necessary due to a disability-related need; however, no animals will be allowed in the pool or spa water.
    1. We are not responsible for accidents, injuries, or lost, stolen, damaged or misplaced items.
    1. No jumping into the pool from balconies, patios, fountains, or other structures near the pool.
    1. Keep gates closed at all times.
    1. Respect others by covering pool furniture with a towel. Do not remove pool furniture from pool areas. Dispose of trash properly.
    1. Overexposure to hot water may cause dizziness, nausea, and fainting. Hot water exposure limitations vary from person to person.
    1. Check the hot tub temperature before entering the hot tub. Do not use the hot tub if the temperature is above 104 degrees.  Do not operate the hot tub if the suction outlet cover is missing, broken, or loose.
    1. Do not place electrical appliances (telephone, radio, TV, etc.) within five feet of the pool or hot tub.
    1. Appropriate swimwear is always required as determined by us. Diapers are not allowed unless they are swim diapers.
    1. You are limited to 2 guests to any pool/hot tub area, and you must always accompany your guests.
    1. No Glass is allowed in or around the pool/hot tub area

18. Sports Courts (Tennis, Volleyball, Basketball, etc.)

In the event your community has sports courts (tennis, volleyball, basketball, etc.) for the enjoyment of all residents, the following policies apply.

  1. Motorcycles, bicycles, tricycles, roller blades, skateboards and skates are not permitted on the court surface.
  2. Do not sit or lean on the net. Do not hang from or climb on the goal or nets.
  3. Proper athletic shoes with rubber soles are required.

19. Club Room / Game Room / Theater            

If your community provides a club room, game room, and/or theater for the enjoyment of all residents, the following policies apply.

  1.  No wet clothing permitted.
  2.  Clubroom hours are determined by us.
  3.  All items must be returned, in the condition in which they were received prior to leaving.
  4.  Use the facility at your own risk. Use the equipment only in the manner intended by manufacturer.
  5.  Do not remove or damage equipment and supplies.

20. Tanning Bed, Tanning Dome, or Spray Tan Booth              

In the event a tanning device(s) is provided for the enjoyment of all residents, the following policies apply:

  1. Failure to use the eye protection may result in permanent damage to your eyes.
  2.    Overexposure to ultraviolet light (whether from natural or artificial sources) causes burns.
  3. Repeated exposure to ultraviolet light (whether from natural or artificial sources) may result in premature aging of the skin and skin cancer.
  4. Abnormal skin sensitivity or burning may be caused by reactions of ultraviolet light to certain food, cosmetics, and medications.

21. Video / DVD Library            

In the event your community provides a video/DVD library, the following policies apply.

  1. You acknowledge and agree to be fully responsible for any and all videos/DVDs borrowed by self or other occupants while using the video services provided.
    1. All videos/DVDs must be returned in good working condition (except reasonable wear and tear) within 48 hours.
    1. We are not responsible for persons borrowing videos/DVDs that may not be suitable for themselves or others.
    1. We may charge your account the total amount owed including late charges and/or market value of all items not returned in good working condition.

22. Business / Computer Center         

In the event your community has a business center for the enjoyment of all residents, the following policies apply:

  1. The center is for use by you and occupants only.
  2. We are not responsible for lost, stolen or damaged items, content viewed, viruses or loss of information.
  3. Smoking, food and drinks are prohibited.
  4. Please be considerate of others. Limit computer use to 30 minutes when others are waiting.
  5. You must provide their own document/data storage. Do not install or download any program, file or software on the business center equipment. Data created, stored or saved on the business center equipment will not be private, may be used by us for any purpose and will likely be deleted. Incoming faxes are prohibited.
  6. We reserve the right to monitor, intercept, review, and erase, without further notice, all content created on, transmitted to, received or printed from, or stored or recorded on the courtesy devices.
  7. Users should not use the courtesy device to transmit or store personal information, including usernames, passwords, addresses, driver’s license numbers, social security numbers, bank information, or credit card information.
  8. The courtesy device and associated access to the internet may not be used to (a) violate United States, state, or foreign laws; (b) transmit or receive material that is threatening, obscene, harassing, discriminatory, defamatory, illicit, or pornographic; or (c) interfere with or disrupt network users, services, or equipment.
  9. Attempts to remove equipment from the business center will engage the alarm system.
  10. Users may not alter or damage existing hardware or software. Do not modify screensavers or background images on business center equipment.
  11. Violation of any or all the above stated rules may result in termination of business center use or other remedies under the lease.

23. Barbecue Grill / Outdoor Kitchen / Fire Pit / Fireplace      

In the event your community has barbeque grills, outdoor kitchens, fire pits, or fireplaces for the enjoyment of all residents, the following policies apply.

  1. Barbecue grill instructions may be posted at each location or are available from us. Please contact us before attempting to use these grills.
  2. Keep pets and persons requiring supervision away from open flames.
  3. Your community may require a deposit or fee to use the facility. Contact us for further details.
  4. Never leave a fire unattended. Do not leave until the fire is completely out.
  5. Keep flammable materials away from the fire.

24. Laundry Room     

In the event your community has laundry rooms, the following policies apply.

  1. Use appropriate settings on washers and dryers. Any loss or damage to clothing is not our responsibility.
  2. No dying of clothes is permitted.
  3. Do not wash or dry oversized items.
  4. Remove lint from dryer before and after each use. Wipe down after use. Please leave machines clean.
  5. Facilities are for use by you and occupants only.

25.  Dog Park/Spa       

In the event your community has a Dog Park or Spa for the enjoyment of all residents, the following policies apply.

  1. Animal owners are responsible their animal’s behavior, for damage or injury inflicted to or by their animal(s). Animal owners must remain with dogs in fenced area at all times.
  2. You are limited to 2 animals per person in the Dog Park or Spa
  3. Dogs must be leashed when entering and exiting the park and must be leashed in the transition corridor, if applicable. You must have a visible leash for each dog at all times.
  4. Animals with a known history of dangerous or aggressive behavior are prohibited. Immediately leash your dog(s) and leave the Dog Park if your dog behaves aggressively.
  5. Puppies under 6 months of age and female dogs in heat are not allowed in the Dog Park.

26.  Roof Top Deck    

In the event your community has a roof top deck for the enjoyment of all residents, the following policies apply.

  1. You, your occupants and guests shall not walk in any areas on the roof other than the designated walkway and roof top deck itself.
  2. Nothing shall be thrown or intentionally dropped over the edge of the roof. You, upon the first infraction of this policy by you, your occupants or guests, may have use privileges revoked and/or residency terminated.

27. Photographs, Digital Images, Video           

All residents, occupants, visitors and guests, while in common areas, give Owner, management company, their employees, agents, subsidiaries and authorized vendors the right to record their image and/or voice, and grant Owner and management company all rights to use these sound, still, or moving images in any and all media, now or hereafter known, and for any purpose whatsoever.

A release to Owner, management company, their employees, agents, subsidiaries and authorized vendors is

granted for all rights to exhibit this work in all media, including electronic form, publicly or privately. The rights, claims or interest controlling the use of identity or likeness in the sound, still or moving images is waived and any uses described herein may be made without compensation or consideration.

28. Wildlife     

28.1 Definition of Wildlife:
Wildlife can include the presence of alligators, bears, crocodiles, snakes, opossums, raccoons, or other non-domesticated animals. In the event wildlife is found on the community, you agree to the following.

28.2 Resident Acknowledgements:
You assume the risk with respect to having wildlife near your apartment home and acknowledge that we are not liable for any injuries, damages or losses to persons or property caused by or related to the wildlife.

28.3 Resident Responsibilities:
You will be responsible for informing occupants, guests and invitees about the wildlife and enforcing their compliance with the following:

You, your occupants and guests will not:

  1. feed, get close to, or attempt to catch the wildlife;
    1. swim, wade or play near the wildlife;
    1. dispose of garbage of scraps near a water source, pond, lake, or other area that may contain wildlife.

29. Body of Water (Lake, Pond, Water Features)        

You will be responsible for informing occupants, guests and invitees about the bodies of water and enforcing their compliance with the following:

No one will

  1. swim or wade in any body of water that is not designated as a swimming pool;
  2. boat on any body of water unless approved by us;
  3. ice skate or conduct any other type of water sport in or on the bodies of water.

30. Elevators

In the event your community has an elevator (s) for the enjoyment of all residents, the following policies apply.

  1. Do not attempt to maneuver or stop closing doors. Wait for the next elevator car.
    1. In the event of a fire or other situation that could lead to a disruption in electrical services, take the stairs.
    1. When entering and exiting the elevator, watch your step as the elevator car may not be perfectly level with the floor.
    1. Do not climb out of a stalled elevator. Use the alarm, help, or telephone button to call for assistance.

31. Construction or Renovation           

In the event your community is under construction or renovation, the following policies apply:

  1. Inform Occupants and Guests:
    You will be responsible for informing occupants, guests, and invitees about these policies.
  2. Stay Away from Construction Areas:
    You agree to observe all warning signs and blockades. You agree to stay away from the construction areas and shall not climb on or enter onto scaffolding or other construction equipment at any time. You acknowledge there may be construction debris, trip hazards, and uneven surfaces. Construction crews may work throughout the days to complete construction.
  3. Machinery and Equipment:
    You acknowledge the construction areas will have machinery and equipment to be used by authorized personnel only and entry into those areas by you, your occupants, guests or invitees is strictly prohibited.
  4. Minor Disturbances:
    You acknowledges that the construction/renovation may cause noise, dust, and minor disturbances to the egress/ingress on or about the community and minor disturbances to the quiet and enjoyment of the apartment home.
  5. Amenities May Be Unavailable:
    You further agree that the amenities, including the clubhouse, pool, or other common areas, may be unavailable for use by you, your occupants, guests and invitees during the period of construction.
  6. Resident Waives Right to Withhold Rent:
    Except as otherwise prohibited by law, you hereby waive any right to withhold rent due to inconvenience or disturbance of quiet enjoyment of your apartment home or the inability to use the amenities or common areas or put forward such noise or construction activity as a breach of our duty pursuant to applicable law.

32. Prevention of Mold              

You agree not to conduct any mold or other environmental testing of your apartment without giving us at least 72 hours advance written notice to enable us to have a representative present during testing. You agree that failure to provide such notice means the testing is not admissible in any legal proceedings.

33. Fire/Freezing Weather/Floods/Other Emergencies             

Emergency situations may occur during your residency. Please remember that you are responsible for your own safety and the safety of your occupants, guests and invitees. You should look to the proper authorities for any assistance when needs exceed your abilities.  Please note the following regarding certain emergency situations.

  •  Fire Hazards:
  • Follow fire safety and fire safety regulations while in the apartment home and community.
  • No flammable or combustible objects/substances are to be stored on patios, balconies, under stairwells, in your garage or storage space and should not be within 30 inches of an item which produces heat (water heater, furnace, stove, oven, candle, curling iron, etc.).
  • Items which require an open flame to operate or which produce heat (e.g., Bunsen burners, sterno/canned heat, lighted candles, alcohol burners, heating elements, irons, curling irons, halogen bulbs, stove, oven) must be supervised at all times during use and should never be left unattended.
  • Do not obstruct or use the driveways, sidewalks, entry passages, stairs, breezeways, courtyards, or halls for any purpose other than ingress or egress.
  • Fireworks are prohibited inside the apartment home or anywhere within the community.

33.2 Fire Alarms:

In the event residents are given procedures for fire alarms, you, your occupants, guests and invitees are required to adhere to all procedures.

  1. You and your occupants, guests, and invitees must not tamper with, interfere with, or damage any alarm equipment and/or installation.
    1. In the event the community has a fire sprinkler system, you acknowledge and hereby agree that it is important to be careful near fire sprinkler heads so as not to falsely trigger or activate them. If you trigger or activate the fire sprinkler system, you will be responsible for all damages caused by the activation.
    1. Anyone found to falsely pull a fire alarm will be subject to criminal charges, a fine, and/or a default of the Rental Agreement.
    1. An extension cord must be UL approved, 16 gauges, and not exceed an un-spliced length of six feet with a polarized plug and a single outlet; it may not be placed under floor coverings or furnishings and may not be secured by penetrating the insulation.
  •  Freezing Weather:
    You shall follow these precautions when subfreezing weather occurs.
  • Leave the heat on 24 hours a day at a temperature setting of no less than 55 degrees. Keep all windows closed.
  • Leave open the cabinet doors under the kitchen sink and bathroom sink to allow heat to get to the plumbing.
  • Drip all your water faucets 24 hours a day. If severe subfreezing weather occurs, it may be necessary to run your faucets at a steady, pencil-lead stream when you are in the apartment home and when you are gone. This includes hot and cold water in your kitchen, bathroom lavatories, bathtubs, shower, wet bar sinks, etc.
  • Leave all drains open and clear of obstacles; including lavatories, sinks and bathtubs.
  • If you notice a water leak, icy spot or other hazardous condition on the community, notify us IMMEDIATELY.
  •  Floods:
  • If heavy rain, storms or flooding is forecast, you should follow the guidelines below. Do not put tape on the windows unless directed by us.
  • Unplug all appliances and televisions. Do not plug appliances back in until the water completely recedes, and community personnel give you permission.

34.  Power Outage      

In the event of a power outage that lasts more than 24 hours, we have the right, but not an obligation, to dispose of the contents of the refrigerator/freezer in your apartment home. You waive any claim and hold us harmless for the disposal of such contents. You agree not to seek recovery against us for interruption of power that results in disposal, loss, or spoilage of refrigerated or frozen food.

35. Data and Communication                

You understand and accept that we may collect, retain, use, transfer, and disclose personal information, such as the first name, last name, email address, and phone number of you or your occupants in the unit. We may collect, retain, and use that information, among other things to (a) operate the Property; (b) provide services consistent with the Lease; (c) collect debts; and (d) conduct and analyze resident surveys.

Providing an email address or cell phone number to us enables us to send important announcements, including notices regarding an emergency water shut off, work to be done at the Property, or changes in office hours. By providing this contact information, you and your occupants consent to receive communications regarding marketing materials, promotional offers, community messages, and service reminders via e-mail, voicemail, calls and/or text.

36. Subletting and Replacements       

36.1 When Allowed:
Replacing a resident, subletting, assigning, or licensing a resident’s rights are not allowed. Occupancy is restricted to only the named residents and occupants that are identified in your Rental Agreement.

36.2 Advertising Your Apartment:
You are not allowed to advertise your apartment homes(s) without our written consent. This prohibition on advertising includes online postings, print advertising or other formats such as craigslist, Airbnb, etc.

37.  Conduct 

37.1 General Conduct:
You agree to communicate and conduct yourself at all times in a lawful, courteous, and reasonable manner when interacting with us; our employees, agents, independent contractors, and vendors; other residents, occupants, guests or invitees; or any other person in the community

You agree not to engage in any abusive behavior, either verbal or physical, or any form of intimidation or aggression directed at us; our employees, agents, independent contractors, and vendors; other residents, occupants, guests or invitees; or any other person in the community. Any acts of abusive or offensive behavior whether verbal or physical by you or your occupants, guests or invitees, shall be a material breach of this Lease and will entitle us to exercise all our rights and remedies for default.

37.2 Living Spaces:

   a) Tenants will keep all front doors closed and locked at all times.

b) Tenant will refrain from cooking recipes that may create nuisance orders and smells permeate into adjoin units, hallways or corridors.

c) Tenants will keep noise and conversations to a minimum as to not disturb others. Telephone conversations will be kept to a minimal level as to not be overheard by others in hallways or adjoining units.

d. Tenant(s) will not disturb the peaceful living environment of others and observe standard community[LV2]  quiet hours between 10:00PM and 8:00AM.

37.3 Musical Instruments: 
You, members of Your household and Your guests and other occupants of the Apartment are permitted to play a musical instrument only after 9:30AM and no later than 8:00PM weekdays and only after 11:00AM and no later than 8:00PM on Saturdays and Sundays and on the condition that such playing of a musical instrument shall not become a disturbance to other Tenants. If such playing of a musical instrument disturbs other Tenants, Owner reserves the right to require You and all persons under your control to cease the playing of musical instruments in the Apartment.

37.4 Illegal Activity:
Neither You, nor any member of Your household, nor your employees nor Your guests nor any other occupant or person under Your control shall engage in illegal or criminal activity, or in any act intended to facilitate illegal or criminal activity in the Apartment or in the Building or in the street in front of the Building. Neither You, or any members of Your household nor your employees or any of Your guests or any other occupant or any other person under Your control shall be under the influence of any controlled or illegal substance in the Apartment or in the Building or in the street in front of the Building, nor shall You permit the Apartment to be used for, or to facilitate, any illegal or criminal activity.

37.5 Government Laws and Orders:
You will obey and comply with all (a) present and future city, state and federal laws, and rules and regulations which affect the Building or the Apartment or the occupancy or use thereof, and (b) orders and regulations of Insurance Rating. Organizations which affect the Apartment or the Building or the occupancy or use thereof. You will not allow any windows in the Apartment to be cleaned from the outside, unless the equipment and safety devices required by law are used.

If requested by us, you agree to conduct all further business with us in writing.

All the aforementioned Community Policies are subject to change without notice.